Network Monitoring
Our Network Operations Center will proactively monitor your computer environment to anticipate and quickly resolve issues before they become major problems.
We offer three levels of support: basic, professional and premium. Refer to the table below for more information about each service.
| |
Basic
Service |
Professional
Service
|
Premium
Service |
CTO (Chief Technology Officer)
Services |
| Purchasing Assistant |
X |
X |
X |
| Assigned CTO |
- |
X |
X |
| Scheduled CTO Calls |
- |
Monthly |
Weekly |
| Disaster Recovery Planning |
- |
- |
X |
| Annual Technology Plans |
- |
- |
X |
| |
|
|
|
| Vendor Services |
|
|
|
| ISP Management |
X |
X |
X |
| Web Hosting Support |
X |
X |
X |
| 3rd Party Vendor Management |
X |
X |
X |
| |
|
|
|
| Infrastructure Management |
|
|
|
| Router Management |
X |
X |
X |
| Anti-Virus Management |
X |
X |
X |
| Firewall Management |
X |
X |
X |
| VPN Management |
X |
X |
X |
|